Privacy Policy

Last updated: 2 October 2026

This policy explains how MiBebee ("we", "us") collects and uses your personal information when you visit mibebee.com or buy from us. We are the data controller for your information. You can contact us by email or by post at MiBebee, 275 New North Road, London N1 7AA, United Kingdom.

Information we collect

When you place an order or contact us, we collect your name, email address, delivery and billing address, phone number (if provided), order details and any messages you send us. Payments are processed securely by our payment providers; we never see or store your full card details. When you browse our site, we and our website platform collect technical information such as your IP address, browser type and pages visited, using cookies.

How we use it

We use your information to process and deliver your orders, provide customer service, handle returns and refunds, prevent fraud, meet our legal and tax obligations and improve our website. With your consent, we may send you news and offers by email; you can unsubscribe at any time.

Legal basis

We process your information to perform our contract with you, to comply with legal obligations, for our legitimate interests in running and improving our business, and where you have given consent (for example, marketing emails and non-essential cookies).

Who we share it with

We share only what is necessary with trusted service providers who help us run our shop, including our website and e-commerce platform (Squarespace), payment processors (such as Stripe), delivery partners (such as Royal Mail) and email and analytics providers. We do not sell your personal information. Some providers may process data outside the UK, in which case appropriate safeguards are in place.

Cookies

Our site uses essential cookies to make the shop work, and analytics cookies to understand how visitors use it. You can manage cookies through the cookie banner or your browser settings.

How long we keep it

We keep order records for up to six years to meet accounting and tax requirements. Other information is kept only as long as needed for the purposes above.

Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal information, to object to processing, to data portability and to withdraw consent at any time. To exercise these rights, email us. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).

Changes

We may update this policy from time to time. The latest version will always be on this page.